Telehealth Services through OTTO Health
Isabella Citizens for Health is currently using OTTO health for telehealth (virtual) visit.
Staff will contact you prior to your visit regarding telehealth services.
Staff will contact you prior to your visit regarding telehealth services.
Before You Begin:
Make sure you are in a private, quiet setting with reliable Wi-Fi or cellular service.
Review the Devices and Connection Guide at http://ottohealth.com/patient-resources
Review the Devices and Connection Guide at http://ottohealth.com/patient-resources
Conducting Your Visit:
1. Locate your email or text message from OTTO Health containing your visit link.
a. If you do not see an email from OTTO, check your junk/spam folder.
b. If you still do not see an email, or have not received a text message, reach out to the health center.
2. Click the secure link in the email/text to see your provider.
a. Check out the "Test My Device" feature prior to joining your visit to make sure you are on a supported device.
3. You will be taken to a welcome page. Click "Let's Go!".
4. You may be prompted to completed a few questions that will be shared with your provider.
5. Review the content on the Terms of Use page. Check all of the boxes, type your full name, and provide your date of birth to proceed with your visit.
6. You may be required to provide payment before joining your visit. If so, follow the instructions on the screen.
7. Once those requirements have been met, click "Join Visit." Your provider, or a member of your care team, will connect with you as soon as they are ready.
8. Once you have finished your visit, click "End Visit" and complete the brief survey.
a. If you do not see an email from OTTO, check your junk/spam folder.
b. If you still do not see an email, or have not received a text message, reach out to the health center.
2. Click the secure link in the email/text to see your provider.
a. Check out the "Test My Device" feature prior to joining your visit to make sure you are on a supported device.
3. You will be taken to a welcome page. Click "Let's Go!".
4. You may be prompted to completed a few questions that will be shared with your provider.
5. Review the content on the Terms of Use page. Check all of the boxes, type your full name, and provide your date of birth to proceed with your visit.
6. You may be required to provide payment before joining your visit. If so, follow the instructions on the screen.
7. Once those requirements have been met, click "Join Visit." Your provider, or a member of your care team, will connect with you as soon as they are ready.
8. Once you have finished your visit, click "End Visit" and complete the brief survey.
