On the Day of Your First Appointment

Please plan to arrive 30 minutes before your scheduled appointment time. This will allow time for our reception staff to verify insurance, collect any co-pays, and update your chart.

• You must bring a photo ID.
• You must bring your insurance card and copay.
• Bring the medications you are taking or a list. Many patients find it easiest to simply bring all prescriptions and over the counter medications in a bag.
• To see if you are eligible for the Sliding Fee Scale Program, review the required documentation and application here. ​

Prompt Pay Discount

Self-pay patients receive a 30% discount on payments made at the time of service. Patients on the Sliding Fee Scale are not eligible for the Prompt Pay Discount. 

New Patient Forms & Paperwork

Complete your new patient paperwork and bring it with you to your appointment.
Be sure to bring with you the names, addresses, and phone numbers of other healthcare providers you have visited. 

Forms to Complete and Return:

• Registration Form
• Document Acknowledgement and Release of Information Form
• Consent for Treatment
• Health History Form​​
• Record Release Form​

Documents to Review

• Welcome Letter
• Patient and Center Rights and Responsibilities (Notice of Privacy Practices)
• Outreach and Enrollment Services
• Advance Directive Information

Please send a completed Record Release Form to your previous healthcare provider. This will allow them to send Isabella Citizens for Health your medical records.