What is a Certified Community Health Worker? 

A Certified Community Health Worker (CHW) has received formal training to assist individuals and families in need of resources, support and services that are often available in their community. Our CHWs are knowledgeable about area service organizations and resources that help improve difficult situations, provided access to basic needs, and minimize or eliminate barriers to an improved quality of life.  You do not need to live in Isabella County or be a patient of our facility to utilize our CHW services.

 Assistance is provided in the following areas:

• Insurance Enrollment
  • Marketplace Insurance Enrollment -including assistance with special enrollment periods, available premium tax credits, & cost sharing reductions​
  • Medicaid Enrollment - assistance by a MI Bridges Certified Navigator who provides help with applications​
  • ICH's Sliding Fee Scale Program​ - application assistance for discounted medical, behavioral health and pharmacy services
• Housing Resources
• Transportation Assistance
  • Includes transportation assistance to and from appointments and free bus tickets through IRide as needed
• Utility Assistance
• Access to Food, Clothing & Housing Necessities 
• Childcare Resources
• Health Education and Care Coordination
• Resources for Employment Assistance
• Substance Use Services

     Interpretation and Translation Services

ICH offers interpretation and translation services to the Center's patients who do not speak English as a first language, are deaf, or hard-of-hearing. The Center is partnered with a medical interpretation service and provides an interpreter at no cost to patients. If you require an interpreter, please let the receptionist know when you schedule your appointment so we can make appropriate arrangements before your visit.